For more information on our production, please contact sales@fitnessetc.com. © Copyright Fitness Etc.Com 1998-2012 fitness etc. Frequently Asked Questions Q:How do I contact Fitness Etc.Com? A: You may contact Fitness Etc.Com at sales@fitnessetc.com *Note: If you have a spam blocker, please add our email address sales@fitnessetc.com to your email address book so you can receive our reply emails and sale notification emails. Q: How Long will it take to get my order? A: Orders ship via US Mail, as such, please allow 5-10 business days for delivery. While orders generally arrive faster, this is a good window and your order will arrive within the allowed time.  All orders are processed the next business day. Out of stock items are shipped within 3-4 business days unless otherwise notified. While In- stock items ship immediately, remaining back ordered items ship upon arrival free of shipping charges. Q: Do you ship to alternate addresses? A: For security purposes, FitnessEtc.Com only ships to the billing address of the credit card holder verified by the credit card company. Q: Can I return items bought from Fitness Etc.Com? A: Yes, if you are not satisfied, email sales@fitnessetc.com for a return authorization number and send the merchandise back in its original condition (unworn and unwashed) within 15 days from the day your merchandise arrives to the shipping address provided. Items returned after 15 days will automatically get a store credit. Q: Do you accept International orders? A: Fitness Etc. ships inside United States and to Canada, Europe, Japan and APO & FPO addresses. Q. Do I get charged sales tax? A: Only if you live in Texas, sales tax is applied to all orders shipped inside Texas.  The tax rate is 8.25% FAQs