Q:How do I contact Fitness Etc.Com?
A: You may contact Fitness Etc.Com at sales@fitnessetc.com. *Note: If you have a spam blocker, please add our email address sales@fitnessetc.com to your email address book so you can receive our
reply emails and sale notification emails. Q: How Long will it
take to get my order? A: Orders ship via US Mail, as such, please allow 5-10 business days for delivery.
While orders generally arrive faster, this is a good window and your order will arrive
within the allowed time. All orders are processed the next business day.
Out of stock items are shipped within 3-4 business days unless otherwise notified.
While In-stock items ship immediately, remaining back ordered items ship upon arrival
free of shipping charges.Q: Do you ship to
alternate addresses? A: For security purposes,
FitnessEtc.Com only ships to the billing address of the credit
card holder verified by the credit card company. Q: Can I
return items bought from Fitness Etc.Com?
A: Yes, if you are not satisfied, email
sales@fitnessetc.com for a return authorization
number and send the merchandise back in its original condition (unworn and unwashed) within 15 days for an
exchange or store credit (excluding shipping fees).
Q:What ordering and payment options do you accept?
A: We accept 7x24 hour online credit card ordering with Visa, MasterCard,
American Express, and Discover. We also accept money orders mailed to our
headquarters (please do not mail cash). If you wish to pay by Money Order, simply mail in
your order with your payment. When paying by personal check orders are
shipped in ten business days. Printing your order is easy; just click "Add
to Shopping Cart" on each item you wish to purchase. When you’re done,
click the "Shopping Cart Button" at the top of the page. Review your order,
and then hit print. Mail this in with your payment. Please Note:
FitnessEtc.Com does not ship COD. Q: Do you
accept International orders?
A: Fitness Etc. ships inside United States and to Canada, Germany, Great
Britain, Japan and APO & FPO addresses. Q. Do I get
charged sales tax?
A: Only if you live in Texas, sales tax is applied to all orders shipped
inside Texas. The tax rate is 8.25% |
